FAQ

1. What types of hoodies and sweatshirts do you sell?

At B House Brands, we specialize in embroidering on high-quality branded apparel. Our store offers a wide range of options, including the popular BELLA + CANVAS Sponge Fleece Full-Zip Hoodie and the Gildan Heavy Blend Crewneck Sweatshirt. We have a diverse selection of trendy designs and materials to suit every customer's style and preferences.

2. How do I choose the right size for my sweatshirt?

To choose the right size for your hoodie or sweatshirt, we recommend referring to our size chart. You can find the size chart on each product page, which provides detailed measurements for each size. It's important to measure yourself accurately and compare your measurements to the size chart to ensure the best fit.

3. What is your return policy?

Because of the custom nature of logo embroidered apparel, the only returns we can accept are for defective apparel or defective decoration. 

We do not accept returns for sizing issues. However we will try and help you out as much as we possibly can, within reason.

4. How long does shipping take?

Shipping times may vary depending on your location. Generally, it takes 2-7 business days for domestic orders. Once your order is shipped, you will receive a tracking number to track the progress of your delivery. Please note that there may be delays during peak seasons or due to unforeseen circumstances.

5. Can I cancel or change my order?

If you need to cancel or change your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has begun processing, we are unable to make any changes.